No apps, no portals, no runaround. You reach a real dispatcher, we make a plan, and a kind driver handles the rest. Here is exactly what to expect.
Send us an email, how most folks reach us. Share the pickup, the appointment or delivery, and the time. A real dispatcher handles it.
The easiest way to reach us is email. Tell us your name, the pickup address, where you are headed, the date and time, and anything that helps, like mobility needs or a recurring schedule. Sending a specimen instead? Just say so and tell us the pickup and the lab.
We lock in your time, send a friendly reminder, and answer any questions before the day arrives.
Your dispatcher reviews the request, checks the timing, and emails you back to confirm. We will flag anything we need, share a reminder before the day, and answer questions so there are no surprises.
A clean, comfortable car and a kind driver arrive on time, ready to help you in and on your way.
On the day, a clean, comfortable vehicle and a friendly, background-checked driver arrive on time. We help you to the door, get you settled, and stay in touch if plans shift.
We get you there and back with care. Need same day help? A quick email is all it takes.
We take you to your appointment and back, or carry your specimen straight to the lab, then close the loop with you. Standing orders, like weekly dialysis, get locked in so you never have to ask twice.
However your day is going, there is a simple way to get a ride or a delivery on the books.
For regular treatments, appointments, and standing trips, send your request at least a day ahead so we can reserve your time and your driver. Recurring rides only need to be set up once.
Heading home from a stay, or need a ride today? Email us and we will do our best to fit you in, same day whenever we can. Quick, human, no waiting on hold.
Send us one email, and a kind, background-checked driver takes it from there.