Coverage & payment

However you pay, you're covered.

Unlike most transport companies, we work with every common way rides get paid for. So coverage is one less thing to worry about, and you can focus on getting where you need to be.

What we accept

Every common payer, in one place.

Unlike most, we work with every common way rides get paid for, so coverage is one less thing to worry about.

Medicaid & managed care

State plans and managed-care programs

Private pay

Simple, upfront pricing with no surprises

Veterans (VA)

Rides for those who served

Family & facility

Direct billing for families and care homes

How billing works

Simple, upfront, and handled for you.

We do the paperwork so you do not have to. Here is all there is to it.

1

Tell us your coverage

Email a photo of your insurance card, or just tell us how you would like to pay. It takes a minute.

2

We confirm what applies

We check what your plan covers and confirm any cost before your ride, so there are no surprises.

3

We bill directly

When we can, we bill your plan, facility, or family directly. Private pay is simple, upfront pricing.

Good to know

Coverage questions, answered.

Not sure what your plan covers?

No problem. Email us a photo of your insurance card and we will check what applies before your ride. You will never be surprised by a bill.

What if I am private pay?

We keep it simple: clear, upfront pricing with no hidden fees. We will quote your trip before you ride so you know exactly what to expect.

Do you cover specimen and lab delivery?

Courier delivery for medical specimens is usually billed to the clinic, lab, or facility. Email us the details and we will sort out the simplest way to handle it.

Request a ride